Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you engage with our plumbing, heating, and bathroom renovation services.
2. Information We Collect
We may collect and process the following types of information:
- Contact details: Name, phone number, email address, and address.
- Project details: Information you provide about your plumbing, heating, or renovation needs.
- Communication history: Records of our correspondence (emails, calls, messages).
- Website data: If you contact us via our website or social media, we may collect technical data like IP address and browsing activity.
3. How We Use Your Information
We use your information to:
- Provide and manage our services.
- Communicate with you about your project.
- Send quotes, invoices, and service updates.
- Improve our services and customer experience.
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information only when necessary:
- With suppliers or subcontractors, if required for your project (we’ll always seek your consent first).
- To comply with legal obligations.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct or delete your information.
- Withdraw consent for us to use your data (where applicable).
7. Contact Us
If you have any questions about this policy or your personal data, please contact us at bicesterplumbingservices@gmail.com
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website or communicated to you directly.